consumer activism at

Submitted by turbosprout on Fri, 2006-08-25 12:40 is a great site to check out for lodging your complaints (or compliments) where the rest of the world can see them.

You would think that most companies would be interested in seeing what actual customers think about them. And maybe even respond to complaints. Or at least show in a superficial way that they cared. Or at least manage the risk to their reputations and brands by responding and repudiating your claims. Or explaining their side of the story, right?

Wrong. Some of SA's biggest companies don't give a damn. We don't care what you think. We're megaprofitable and our shareholders like us... so $%^&@ off! That's the message I get when someone doesn't care to respond.

In order of the most complaints logged against them, here are the top ten who couldn't care less:

TELKOM (626 complaints on - why am I not suprised!
South African Airways (293) - another state owned company in second place, surprise, surprise.
BIG Concerts (192) - lots of allegations of not managing concerts responsibly
Standard Chartered/20twenty (168) - "where's my money?"
Nokia (140)
SABC (106)
Ster-Kinekor (105)

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